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Please email a copy of your resume or call 1-585-387-0323. Be sure to reference the Job Number "10704" when inquiring about this job.

Director of Emergency Services

Date Posted: 3/19/20
Job Number: 10704
City, State: Geneva, New York
Country: United States
Pay Rate:
Category: Healthcare
Term: Direct Hire
We have been contracted by our client to source candidates for an exciting position at a top notch employer in the Finger Lakes Region in New York State.

Director of Emergency Services

Full Time
Direct Hire
Competitive Compensation
Benefits Package

Geneva/Penn Yan, New York

We are looking for a progressive, experienced, innovative and service oriented individual to lead two Emergency Departments. 

Responsibilities include the oversight of day to day operations, financial management, standards compliance, quality, patient safety, productivity and efficiency initiatives, as well as staff development and retention. 

The Director will be expected to fully leverage his/her clinical, operational and leadership experience to further improve patient flow, throughput and the patient experience.  

A primary focus for the Director will be coaching and mentoring staff and developing new nurse leaders in the Emergency Department.This position will report directly to the Vice President of Nursing and work closely with the Medical Director of the Emergency Department.


      Two hospital based emergency departments
      Approximately 30,000 patient visits per year
      Responsibilty for approximately 50 FTEs
      $2.5 million operating budget


Outstanding work ethic and commitment to quality
Strong management skills and a leadership style that is inclusive but demands accountability.
Extensive experience partnering with other healthcare professionals and a record of building and maintaining trusting and collaborative relationships.
Ability to adapt to change, create an environment that supports change and resolve conflict and lead change.
Ability to lead, coach and mentor others, ensuring timely and appropriate performance management, conflict resolution and high employee engagement using principles of shared governance.
Superior communication, facilitation, negotiation and listening skills.  Mustbe able to foster open communication and be open and receptive to the ideas and suggestions of others.
Excellent analytical, critical/creative thinking and problem solving skills.
Effective organization and time management skills that include the ability to rapidly prioritize and adjust work flow according to changing patient and department needs.
 Excellent customer service skills.
 Strong financial management skills.
 In depth knowledge of industry standards and clinical best practices and  trends.


Geneva is a city in New York State. It is located at the northern end of Seneca Lake, known as the Finger Lakes Region. It boasts quality wine trails, a rich history, natural beauty, and four season attractions.
On Cayuga Lake, the city of Ithaca is home to Cornell University. The surrounding area is marked by high gorges, many with dramatic waterfalls, including Taughannock Falls and Buttermilk Falls.
Near the tip of Seneca Lake, Watkins Glen State Park has rocky cliffs and cascading waterfalls, plus trout fishing. Southwest is the Corning Museum of Glass. To the north is the Old Erie Canal, a pivotal 19th-century waterway now offering hiking, canoeing and fishing. In the northwest, the city of Rochester overlooks Lake Ontario.
Not a far drive to a top rated mall, great restaurants and tons of outdoor activities.  
You can find Hobart and Williams Smith Colleges and Ithaca are nearby.


Bachelors Degree in Nursing is required. 

Current license as a registered professional nurse in New York State.  If registered in another jurisdiction, candidate must apply for and obtain NYS licensure.

CEN, CNML or relevant certification strongly desired.  TNCC required within one (1) year. 

BLS/ACLS/PALS required or obtained within 90-days of hire.

Candidate must have at least five (5) years of acute care nursing experience and strong clinical expertise, preferably in emergency services.  

Candidate must have at least three (3) years of progressive nursing leadership experience in an acute care hospital environment, preferably in emergency services. 

Candidate must have a demonstrated track record of improving emergency department operations.  This includes quality, patient safety, productivity, efficiency and customer satisfaction (employee and patient).  Candidate must have experience with emergency department performance indicators and using data to support analysis and solutions.

Candidate must have experience applying best practices and innovative strategies to improve performance metrics, quality and the customer experience.

Candidate must have experience establishing, building and developing positive relationships with staff and physicians.  Must be a highly visible, engaged, take charge leader who has a willingness to coach and mentor.

Candidate must have knowledge and understanding of State, Federal and Joint Commission requirements.

To apply for this job please email or
call 1-585-387-0323. Please reference the Job Number "10704" when inquiring about this job.

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